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Our products come with a 90-day store warranty. If your TV experiences any functional issues or faults within 90 days from the date of purchase, you are eligible for an exchange. Please note that this policy covers manufacturer faults only and does not include physical damage due to improper handling or unauthorized repairs. To initiate a warranty claim or return, please provide proof of purchase, and ensure that the product is returned in its original packaging with all accessories. Our team will assess the issue to confirm eligibility for an exchange under this policy. Thank you for choosing our store!